We have a ‘no question asked’ returns policy in case of returns. At any point before taking the delivery, if you feel that the product has not been delivered to you in a desired state and/or quality, please hand it back to our delivery team. In case, you have already paid – the balance amount will be refunded to you in the same debit card / credit card / bank account that you used to make the payment in 10 working days. If it was up to us, we would do it faster but the reversal procedures by banks take that much time. You can cancel the order anytime before the cut off time for the delivery slot by calling our call centre on 1234657890. The cut off times for respective slots are as follows:
When you register with www. kartlay.com, your provide your name, billing and delivery address,phone no etc.You select a username and password, allowing you to access the BuyinBudget.com.We recommend that you must keep your password confidential to prevent unauthorised use of your account.We may use your personal information to send our offers and discounts schemes time to time.
You can change your personal information at any time by accessing MY ACCOUNT page at kartlay.comor contact kartlay.comcustomer care at email@example.com
Shopping at kartlay.comis 100% safe.All Debit card/Credit Card and net banking payments are processed through secure and trusted payment gateways managed by leading Indian banks.Some banks may ask you to enter one time password also known as 3D secure password which works as an extended layer of security.This makes your online transfer safe and secure.You can be assured that kartlay.comoffers you the highest standards of security available on the internet to make your shopping safe,trusted and secure.
kartlay.comdoes not store your card information.We directly take you to the bank page where you provide all your card information.Bank in turn store first 6 and last 4 digits of your card number in a secure and encrypted manner.The first 6 digits (bank identification number) are used to identify your bank name and country where your card was issued.The first 6 and last 4 digits are together used for fraud detection and prevention purpose.